Privacy Policy

Effective Date: 15th April, 2025

Welcome to ETS Cabs! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (www.etscabs.com) and mobile application.

1. Information We Collect:-

  • Personal Information: Name, phone number, email address, payment details, and location data.
  • Usage Information: Ride history, preferences, device details, IP address, and cookies.
  • Communications: Any messages or inquiries you send to our customer support team.

2. How We Use Your Information:-

  • Provide and improve our ride-hailing services.
  • Process payments and transactions securely.
  • Personalize your experience based on preferences.
  • Ensure safety and security for drivers and riders.
  • Comply with legal obligations and prevent fraud.
  • Send updates, promotions, or service notifications (you can opt out anytime).

3. How We Share Your Information:-

  • Drivers & Riders: To facilitate ride bookings.
  • Service Providers: For payment processing, customer support, or analytics.
  • Legal Authorities: If required by law or for fraud prevention.
  • Business Transfers: In case of mergers, acquisitions, or restructuring.

4. Data Security:-

We implement industry-standard security measures to protect your data. However, no online platform is 100% secure, and we encourage users to take precautions when sharing sensitive information.

5. Cookies and Tracking Technologies:-

ETS Cabs uses cookies and similar technologies to enhance your experience, analyze usage trends, and improve our services. You can manage your cookie preferences in your browser settings.

6. Your Rights and Choices:-

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain data processing activities.
  • Withdraw consent for marketing communications.

To exercise your rights, please contact us at support@etscabs.com.

7. Third-Party Links:-

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.

8. Updates to this Privacy Policy:-

We may update this policy periodically. Major updates will be communicated via email or announcements on our website.

9. Contact Us:-

ETS Cabs Support
Email: support@etscabs.com
Phone: +91 8981088343/+91 9851588343
Website: www.etscabs.com

Thank you for trusting ETS Cabs with your privacy!